Effective Date: 22 March 2026
RAVEN INSULATION (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, phone calls, SMS messages, and other communications.
Information We Collect
When you submit a form, request an estimate, schedule an appointment, or contact us, we may collect the following personal information:
- Full name
- Phone number
- Email address
- Property address or project details
- Any information you voluntarily provide in message fields
We may also collect non-personal information, including:
- Browser type and device information
- Pages visited and interactions on our website
- Approximate location (city/state)
- Cookies and tracking data for analytics and performance
How We Use Your Information
We use the information collected to:
- Respond to estimate requests and inquiries
- Schedule inspections, consultations, and appointments
- Provide quotes and service-related updates
- Communicate with you via phone calls, emails, and SMS text messages (with consent)
- Improve website performance, user experience, and marketing effectiveness
We do not sell your personal information to third parties.
SMS & Communication Consent
If you provide your phone number and explicitly opt in, you consent to receive SMS text messages and phone calls from RAVEN INSULATION related to:
- Your service request
- Estimates and pricing discussions
- Appointment scheduling
- Service updates and follow-ups
Message frequency may vary. Message & data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent is not a condition of purchase.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze website traffic and usage
- Improve site functionality and performance
- Understand user behavior and preferences
You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We may share your information only with trusted service providers that assist us in operating our business, such as:
- Customer relationship management (CRM) systems
- Scheduling and communication platforms
- Website hosting and analytics providers
These third parties are contractually obligated to keep your information secure and confidential.
Mobile Information Sharing Statement (REQUIRED)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All mobile messaging consent and data are used solely for the purpose of providing requested services and communications from RAVEN INSULATION.
This explicitly excludes: Data resale, Third-party marketing, and Affiliate promotional messaging.
Data Security & Handling
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission is completely secure.
Your Rights
You have the right to request access to your personal information, request correction or deletion of your data, and withdraw communication consent at any time. To exercise these rights, please contact us using the information below.
Contact Us
RAVEN INSULATION
Phone: (713) 205-1358
Email: support@raven-insulation.com